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Home >Online training > Course Catalogue >Training facts > FAQS - Page 1

 

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FREQUENTLY ASKED QUESTIONS

 

Q1: I am a complete beginner to computers, can I still study online? If yes how can I become a professional in IT? Q2: Are your courses too difficult to understand? || Q3: What do I need to be able to take a course? || Q4: Please show me step by step how to register? || Q5: How do LSEL/Mindleaders courses compete with instructor-led training or other online training vendors? || Q6: Are your courses and training materials recognised? || Q7:What is Instant Mentoring and why do I need it for? || Q8: Is instant Mentoring automatically added to the courses I purchase? || Q9: Have all your courses got video features? || Q10: How best can I save money on your courses? || Q11: Why do you say you are the cheapest around? || Q12: What do I get on completion of a course? || Q13: Are your certificate recognised? || Q14: Are payment on your site secure? || Q15: What do you do with my personal details? || Q16: Can I purchase a course and share it with friends, family and employees? || Q17: I bought a course but don't have time to take them, what can I do? || Q18: I dont have an account/ credit/ debit card, can I still register? || Q19: I run a business, how can your courses benefit my organisation and how do I register my employees? ||Q20- Q37: Other support Issues || Q38 Refund policy

 

Q1: I am a complete beginner to computers, can I still study online? If yes how can I become a professional in IT? Our course are suitable for everyone. There are hundreds of courses for every level. From complete beginner to Advanced and Professional.If you are new to computers and would like a good start, you can use End User Desktop Computing package and start with the serie Introduction to PC, followed by Office 2000 for using all the basic programs that come with your PC (word, excel, powerpoint...). Then you can study all the other series available in your package to have an all round knowledge on how to do just about anything with your computer.After you have completed the End User Package, you are ready to sit for ECDL or ICDL and the City&Guilds CLAIT exams. With any of them in the bag you are from now on a full computer literate to take on any secretarial, PA or Administration position.Then you can focus on any Business or technical package. If you are thinking of technical position like becoming a Network Engineer, Web Designer, Programmer, a good starting path is COMPTia A+ available in the Technical General package. With this serie you will learn everything about computer hardware and software and basic network and the internet. With this International certification, you can already get a good job. After passing the A+, you will be better prepared to tackle any other course such as MCP, MCSE. Cisco and other IT related courses.

Q2: Are your courses too difficult to understand? No, our courses are not difficult to understand. The language used is basic english accessible to everyone and everything is explained step by step backed by simulation, pictures and more. Also it is highly recommended when purchasing a course to add the Instant Mentoring feature for added peace of mind.Still if you are new to computers it is advisable to follow the answer of Q1 above so that you have basic understanding of the IT and Office.

Q3: What do I need to be able to take a course?The following are the minimum hardware required to access our courses including the Business skill video courses (BSV):

A pentium class computer running Windows 95/98/NT/2000/ME or XP

At least 64MB of RAM

An internet or network connection of 56 Kbps or greater

Sound card with speakers or headphones installed on your PC to hear the programs (for BSV)

To fully experience the rich media content, be sure you have current versions of the following software:

Internet browsers: Microsoft Internet Explorer (5.0 or higher) to access our website at http://www.ls-elearning.com Netscape browser are not supported

Media Player: Windows Media 6.4 or higher encode

 

Q4: Please show me step by step how to register?
Click on the Buy courses button above or link from the left hand-side floating box and then Click on the Buy Now button of the Course Package or Series of your choice. This will bring up the Step 1 of 4 - Create Your Subscription window. Just below If you're a business interested in purchasing multiple subscriptions for your employees or you want to purchase for many friends and family (multiple discout), you can click on a link to take you to the multiple subscription purchase page. Select Instant Mentoring, then upgrade your selections or click on Continue to Step2 of 4 button. Then I Accept the Licensing Agreement, Enter your details, make your payment and you are done. It works the same way for Multiple subscription purchase.

 

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