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Home > Online training> Course Catalogue >Training facts > FAQs - Page 2

 

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Frequently Asked Questions

Q1: I am a complete beginner to computers, can I still study online? If yes how can I become a professional in IT? Q2: Are your courses too difficult to understand? || Q3: What do I need to be able to take a course? || Q4: Please show me step by step how to register? || Q5: How do LSEL/Mindleaders courses compete with instructor-led training or other online training vendors? || Q6: Are your courses and training materials recognised? || Q7:What is Instant Mentoring and why do I need it for? || Q8: Is instant Mentoring automatically added to the courses I purchase? || Q9: Have all your courses got video features? || Q10: How best can I save money on your courses? || Q11: Why do you say you are the cheapest around? || Q12: What do I get on completion of a course? || Q13: Are your certificate recognised? || Q14: Are payment on your site secure? || Q15: What do you do with my personal details? || Q16: Can I purchase a course and share it with friends, family and employees? || Q17: I bought a course but don't have time to take them, what can I do? || Q18: I dont have an account/ credit/ debit card, can I still register? || Q19: I run a business, how can your courses benefit my organisation and how do I register my employees? ||Q20- Q37: Other support Issues || Q38 Refund policy

 

Q5: How do LSEL/Mindleaders courses compete with instructor-led training or other online training vendors?

Studying online saves you time, energy and money. You study wherever you are, whenever you want with no time pressure. No train or taxi or traffic to overcome and you save thousands of £££ or $$$ on training cost. Instead of a class tutor, you have an instant online tutor expert in the subject you are studying available anytime any day 24/7. Click here to see the other benefits. Compared to other vendors, we are simply the cheapest around with courses starting from $32.99 less than £23. On top of that our courses are better designed, simple, accessible at all level with video facilities on selected courses. Learn more on our course design philosophy. Still, combining intructor-led training and E-learning provide far greater benefits to both the instructor and the student. Learn more.....

Q6: Are your courses and training materials recognised?

All our courses follow rigorous sets of criteria. Learn more. All their contents are of high quality with added interactions, graphics, and reviewed questions responding to exam requirements. Your learning experience is at the same time rewarding, effective and enjoyable. Certification courses are Microsoft, ECDL, CEC etc.. Approved with their logos confirming the integrity of our courseware content. In addition, all courses are developed by an online training institution that has been around for 20 years and has made thousands of companies and millions of students satisfied round the world.

Q7; What is Instant Mentoring and why do I need it for?

Many of our courses are integrated seamlessly with Instant Mentoring, a service that provides learners with real-time access to subject-matter mentors, 24 hours a day, 7 days a week. Learners can use Instant Mentoring to clarify concepts within an online learning course, fine-tune solutions within course exercises, confirm a process being discussed within the training, or simply seek assurance that they understand an application. Learn more...

Q8: Is instant Mentoring automatically added to the courses I purchase?
No, Instant Mentoring must be purchased separately. When you purchase Instant Mentoring (IM), you gain access to the feature for all purchased courses. It is the same price for IM no matter how many series of courses you buy. When you enter a course, you have access to the mentor for that course.

Access to IM for $30.00 per user (Multiple purchase discount may apply)

You must buy courses at the same time you purchase IM in order to access IM.

* NOTE: Instant Mentoring is not available with Business Skills Videos or HIPAA Training.

 

Q1 - Q2 - Q3 - Q4 - Q5 - Q6 - Q7 - Q8 - Q9 - Q10 - Q11 - Q12 - Q13 - Q14 - Q15 - Q16 - Q17 - Q18 - Q19 - Q20 - Q21 * Other Issues

 


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