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Home >Online training > Course Catalogue >Training facts > FAQs - Page 3

 

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Frequently Asked Questions

 

Q1: I am a complete beginner to computers, can I still study online? If yes how can I become a professional in IT? Q2: Are your courses too difficult to understand? || Q3: What do I need to be able to take a course? || Q4: Please show me step by step how to register? || Q5: How do LSEL/Mindleaders courses compete with instructor-led training or other online training vendors? || Q6: Are your courses and training materials recognised? || Q7:What is Instant Mentoring and why do I need it for? || Q8: Is instant Mentoring automatically added to the courses I purchase? || Q9: Have all your courses got video features? || Q10: How best can I save money on your courses? || Q11: Why do you say you are the cheapest around? || Q12: What do I get on completion of a course? || Q13: Are your certificate recognised? || Q14: Are payment on your site secure? || Q15: What do you do with my personal details? || Q16: Can I purchase a course and share it with friends, family and employees? || Q17: I bought a course but don't have time to take them, what can I do? || Q18: I dont have an account/ credit/ debit card, can I still register? || Q19: I run a business, how can your courses benefit my organisation and how do I register my employees? || Q20- Q37: Other support Issues || Q38 Refund policy

Q9: Have all your courses got video features?

No, only the Business Skills Videos: Essentials Package, Management Package and Personal Development Package have the feature. Learn more... In fact these courses need real-life situation to better explain and inform students cases they meet in the job environment. eg. visual resolution of conflict, being able to visually identify sexual harassment cases at work etc...

Q10: How best can I save money on your courses?

It all depends on what you are really looking for. If you are looking just to do a specific course to better respond to your job demand, just buying one course might be enough eg. Comptia A+, Office 2000, Word 2003. It keeps you focussed and you will complete your course sooner. However if you are taking an MCSE, instead of registered each time for one MCP, you will save a fortune by buying the whole Technical Microsoft package.
For businesses, you get group discount if you register your employees in one go for each group of courses (each registration must be for the same package eg. Technical web for the IT department, then after payment you start all over again registration for Business Skills for your Sales team ).

Q11: Why do you say you are the cheapest around?

Simply compare on this site LS-ELEARNING.COM to any other site around and see for yourself. Also don't forget that our courses are better written, all approved by leading Software and hardware developers or regulating body. Our courses have interactive features with questions and answers, simulations, video and more...You can even print a text version of your course. For all these, our prices simply can't be beaten

Q12: What do I get on completion of a course?

Course Completion Certificates allow learners to choose and print their Certificates when they have mastered the course. Completion Certificates now indicate the estimated number of hours it takes to complete the course. The certificate, available in two styles, includes your name and the name of the course you have mastered. Learn more... One exception: The ECDL & ICDL Foundations do not allow certificates for the ECDL & ICDL courses. Instead, you must take the ECDL or ICDL examinations in order to demonstrate mastery and receive a certification. You can also use your scores to obtain the Certificate of Continuing Education Units from well established American bodies. Learn more..

Q13: Are your certificate recognised?

Thousands of companies round the world have already used our programs and will recognised your Certificate of Completion. Don't forget to add it to your cv. To get the certificate you must successfully pass the skills assessment test at the end of each lesson and score an overall 70% point or higher. Learn more... To achieve international recognition however, and be accepted wherever you apply for a job you must be successful at the exams organised by testing centres based round the world. These centres are:

You must score a certain number of points to be able to pass their exam and if successful, you certificate will be sent to you directly by the program vendor Microsoft, Cisco Systems, Comptia. Click here for Industry Certification Courses

 

 

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